Terms of Service

Last Updated: 4 November 2026

Welcome to Apex Storage Studio. These Terms of Service govern your access to and use of our website, online shopping facilities, and related services.

Our store offers a selection of furniture and practical home furnishings designed to help customers create comfortable, organised, and functional living spaces. Our range includes dining tables, dining chairs, kitchen storage islands, and mobile storage carts.

By visiting our website, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service, together with any policies incorporated into them.

These terms are issued by D & E GROUP PTY. LTD., trading as Apex Storage Studio, an Australian business based in Victoria.

Please read them carefully before making a purchase.

1. About Apex Storage Studio

Apex Storage Studio is an online retail business specialising in furniture and home storage solutions.

Our products are selected to support everyday household activities, from shared family meals to kitchen organisation and practical storage.

Our business details are:

Legal Entity: D & E GROUP PTY. LTD.
Trading Name: Apex Storage Studio
Business Address: 26 Leeanne Cres, Bundoora VIC 3083, Australia
Email: [email protected]
Website: https://www.apexstoragestudio.com/

In these terms, "we", "us", and "our" refer to D & E GROUP PTY. LTD. trading as Apex Storage Studio.

"Customer", "you", and "your" refer to any person accessing our website or purchasing our products.

2. Eligibility and Use of Our Website

By using our website, you confirm that:

• You are legally capable of entering into a binding agreement.

• Any information you submit is accurate and complete.

• You will use our website for lawful purposes.

• You will not interfere with the website's operation or security.

• You will not attempt to access restricted systems or information without authorisation.

If you are placing an order on behalf of another person or organisation, you confirm that you have the necessary authority to do so.

We reserve the right to restrict or suspend access where we reasonably believe that a person has misused our website, engaged in fraudulent activity, or breached these terms.

3. Product Information and Descriptions

We make reasonable efforts to ensure that the information presented on our website is accurate, clear, and useful.

Product listings may include:

• Product names and descriptions.

• Dimensions and measurements.

• Materials and finishes.

• Available colours and variations.

• Product photographs and illustrations.

• Assembly requirements.

• Intended uses and functional features.

• Package contents and product specifications.

Our furniture range may include rectangular, round, and extendable dining tables, upholstered or metal-frame dining chairs, kitchen islands with storage compartments, and mobile carts with shelves or wheels.

We encourage customers to review the complete product description before placing an order.

3.1 Product Images and Colour Differences

Product photographs are provided to illustrate the appearance, design, and general features of each item.

Actual colours and finishes may vary slightly due to screen settings, lighting conditions, photography, and manufacturing variations.

These minor variations do not necessarily mean that the product is materially different from its description.

However, our product images and descriptions must remain reasonably accurate. Nothing in this clause limits your rights if a product materially differs from what was advertised.

3.2 Product Dimensions

Furniture dimensions are provided to help customers assess suitability for their available space.

Customers should carefully measure doorways, hallways, staircases, lifts, and intended installation areas before purchasing large furniture items.

Please consider both the assembled dimensions and the packaging dimensions where available.

4. Pricing and Currency

All product prices and applicable charges will be displayed during the shopping and checkout process.

Prices may be displayed in the currency selected on the website. The currency and final amount payable should be checked carefully before completing your order.

Unless otherwise stated, the amount displayed at checkout is the amount that will be charged through the selected payment method, subject to any applicable taxes, exchange-rate arrangements, or payment provider charges clearly disclosed before purchase.

We reserve the right to update product prices, promotional offers, and availability information.

A price change will not alter the agreed price of an order that has already been accepted, except where a correction is legally permitted and appropriately communicated.

5. Orders and Acceptance

When you submit an order through our website, you are making an offer to purchase the selected products under these terms.

After submission, you may receive an automated order confirmation acknowledging that your order has been received.

An automated confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to review and, where legally permissible, decline or cancel an order in circumstances such as:

• A genuine pricing or listing error.

• Product unavailability.

• An inability to verify payment.

• Suspected fraudulent activity.

• Incorrect delivery information that prevents fulfilment.

• Technical problems affecting the ordering system.

If we cancel an order after receiving payment, we will arrange an appropriate refund in accordance with applicable law.

We will not use this clause to avoid obligations arising from an accepted contract or statutory consumer rights.

6. Payment Terms

Customers must complete payment through the payment methods made available at checkout.

Payments may be processed by third-party payment service providers.

You agree to provide accurate billing information and to use a payment method that you are authorised to use.

We may undertake reasonable verification procedures to protect customers and our business from fraudulent transactions.

Orders may not be dispatched until the required payment has been successfully processed, unless an alternative arrangement has been expressly agreed.

7. Shipping and Delivery

We aim to provide a clear and convenient delivery experience.

Unless otherwise stated at checkout, our standard shipping arrangement is free shipping, with a USD $5.99 shipping charge applying to orders below USD $10.

Delivery arrangements, available destinations, estimated timeframes, and any applicable charges will be communicated during checkout or through relevant shipping information.

Customers are responsible for providing a complete and accurate delivery address.

Where a delivery problem occurs, we will make reasonable efforts to assist with tracking, investigation, and resolution.

For further details, please refer to our Shipping Policy.

8. Furniture Assembly and Safe Use

Certain products may require assembly before use.

Customers should carefully read all supplied assembly instructions and follow the recommended installation procedures.

For safety and product longevity:

• Use appropriate tools during assembly.

• Ensure all fittings are properly secured.

• Place furniture on a stable and level surface.

• Do not exceed stated load capacities.

• Keep mobile furniture secure when stationary, where locking mechanisms are provided.

• Avoid climbing, standing, or sitting on furniture unless specifically designed for that purpose.

• Keep small assembly components away from young children.

Apex Storage Studio is not responsible for damage caused by improper assembly, unsafe use, or failure to follow reasonable product instructions, except to the extent liability cannot lawfully be excluded.

9. Returns, Refunds, and Consumer Guarantees

All purchases are subject to our Return and Refund Policy.

Nothing in these Terms of Service limits the rights and remedies available under the Australian Consumer Law.

Our products are subject to applicable consumer guarantees, including guarantees relating to acceptable quality, fitness for purpose, and correspondence with descriptions.

Where a product does not meet an applicable consumer guarantee, customers may be entitled to repair, replacement, refund, or other remedies depending on the circumstances.

For change-of-mind requests, additional voluntary return conditions may apply.

10. Intellectual Property

Unless otherwise indicated, the content displayed on our website, including text, graphics, logos, product descriptions, page layouts, and other original materials, is owned by or licensed to Apex Storage Studio or the relevant rights holder.

You may view and use website content for personal, non-commercial shopping purposes.

You must not, without appropriate authorisation:

• Copy or republish substantial website content for commercial purposes.

• Reproduce our original branding or visual materials.

• Use our trademarks or business identity in a misleading way.

• Distribute website content in a manner that infringes intellectual property rights.

Product names, photographs, designs, and trademarks belonging to third-party manufacturers or suppliers remain the property of their respective owners.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or use external services, including payment providers, analytics platforms, delivery services, and technology providers.

These services may operate under their own terms and privacy policies.

We do not control all aspects of third-party websites and cannot guarantee their availability, accuracy, or security.

Where a third-party service is used to complete a transaction or provide an essential part of our services, we will take reasonable steps to ensure that the arrangement is handled appropriately.

12. Website Availability and Technical Issues

We aim to maintain a reliable and accessible online shopping environment.

However, website access may occasionally be interrupted due to:

• Scheduled maintenance.

• Software updates.

• Hosting or network disruptions.

• Technical faults.

• Cybersecurity incidents.

• Events outside our reasonable control.

We may temporarily modify or suspend certain website features where necessary for maintenance, security, or operational reasons.

We will take reasonable steps to minimise disruption.

13. Limitation of Liability

To the maximum extent permitted by law, we are not responsible for losses arising from circumstances beyond our reasonable control or from improper use of our products.

Nothing in these terms excludes or restricts liability that cannot legally be excluded or restricted.

In particular, nothing in this section excludes, limits, or modifies:

• Consumer guarantees under the Australian Consumer Law.

• Remedies available for failures to comply with those guarantees.

• Liability for conduct that cannot lawfully be excluded.

• Any other mandatory rights provided by applicable Australian law.

Where the law permits a limitation or exclusion, it will apply only to the extent legally allowed.

14. Indemnity

You agree to use our website responsibly and not to engage in conduct that unlawfully infringes our rights or causes harm to our business or other users.

To the extent permitted by law, you may be responsible for losses directly resulting from your unlawful conduct, fraudulent activity, or deliberate misuse of our website.

Nothing in this clause requires you to indemnify us for losses caused by our own unlawful conduct or excludes any non-excludable statutory rights.

15. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy.

We collect and handle personal information for purposes such as processing orders, arranging delivery, managing customer support, and improving our services.

Please review our Privacy Policy for further information about how personal information is handled.

16. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes in our operations, products, technology, or legal obligations.

The revised version will be published on our website with an updated effective date.

Changes will apply prospectively and will not remove rights or remedies that have already accrued under applicable law.

17. Governing Law and Jurisdiction

These Terms of Service are governed by the laws applicable in Victoria, Australia, together with applicable Commonwealth laws.

The parties submit to the non-exclusive jurisdiction of the courts of Victoria and any courts competent to hear appeals from those courts.

Nothing in this clause prevents a customer from exercising rights under the Australian Consumer Law or other mandatory consumer protection legislation.

18. Severability

If any provision of these terms is found to be unlawful, invalid, or unenforceable, that provision will be severed to the extent necessary.

The remaining provisions will continue to operate, provided that their continued operation is lawful.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other applicable terms expressly incorporated into a purchase, form the contractual framework governing the use of our website and services.

If there is an inconsistency between these terms and a mandatory statutory consumer right, the statutory right will prevail.

20. Contact Details

If you have any questions about these Terms of Service, please contact:

D & E GROUP PTY. LTD.
Trading as: Apex Storage Studio
Contact Person: Sharon Detky
Email: [email protected]
Address: 26 Leeanne Cres, Bundoora VIC 3083, Australia
Website: https://www.apexstoragestudio.com/

Thank you for choosing Apex Storage Studio. We appreciate your confidence in our products and our commitment to providing a dependable online shopping experience.